With over two billion dollars in sales a year, Zappos is a leader in online apparel and footwear. Zappos CEO Tony Hsieh discusses how their pivot to focus on customer service and company culture paid off big time.
View More Episodes from The Pivot
You may also like
328 Views0 Comments
Intel memory chip pioneers explain how they took a huge leap of faith by exiting the memory business in order to commit to microprocessors. In reinventing the company, the founders abandoned more than a decade of work...